Job Name :- Inbound Call Centre Team Leader/ Resolutions Team

A Multinational Education Company working across US, Europe, Africa and India is seeking a Resolution Team Manager; to oversee first-line resolution center for any and all issues that may come through from School leaders, Teachers, support staff, parents, and  more. And managing a team of several associates to ensure operational efficiency.
Job Location :- Aizawl, Mizoram.
Job Requirements :
1. At least 3-4 years of Customer Care experience, Customer Service, or help desk support.
2. 3+ years of management experience preferably in a call center managing both inbound and outbound calls.
3. Understanding of both English and Mizo languages in order to respond to issues effectively
4. Experience in managing people and their performance.
Remuneration – Best in class and no bar for the right candidate.
For more details
Contact : 8131024356
Please apply here
https://boards.greenhouse.io/newglobesandbox/jobs/4852051004